Privacy
Privacy policy
Draft – to be reviewed. This page is a draft summary and has not yet been legally reviewed.
What we collect
When you make a claim or contact us, we collect personal information such as your contact details, driver licence details, details about the accident, and photos you provide of the vehicles and scene.
Why we collect it
We collect this information for one purpose only: to manage your claim. That includes lodging the claim, dealing with the at-fault party's insurer, arranging your replacement vehicle, storage and repairs, and recovering your losses.
Who we share it with
We share your information only with the parties needed to manage your claim – for example insurers, repairers and legal representatives. We do not sell your information or share it for marketing.
How we store it
Your information is stored securely and access is limited to the people managing your claim.
Access and corrections
You can ask to see the personal information we hold about you, or ask us to correct it, at any time. Contact us at claims@reliancemotorclaims.com.au or call 1800 957 474.